By booking or attending a training session with Minutes Matter Bristol, you agree to the following terms and conditions:
- Bookings & Payment
- Training bookings must be confirmed in writing via email or booking form.
- Full payment is required in advance unless otherwise agreed.
- Invoices are issued upon confirmation, and payment is due within 14 days.
- Cancellations & Refunds
- Cancellations made more than 7 days before the course date will be refunded in full.
- Cancellations made between 3–7 days before the course will be eligible for a 50% refund.
- Cancellations within 72 hours of the course date are non-refundable.
- We reserve the right to cancel or reschedule any training session due to unforeseen circumstances. In such cases, an alternative date or full refund will be offered.
- Course Attendance
- It is the responsibility of attendees to arrive on time. Late arrivals may not be permitted to participate, depending on course structure.
- Attendees must inform us in advance of any medical or access requirements.
- Certificates
- Certificates are issued only upon successful completion of the course.
- Replacement certificates may incur a small administration fee.
- Liability
- While every effort is made to ensure the safety and comfort of participants, Minutes Matter Bristol accepts no liability for injury, loss, or damage incurred during training unless caused by our proven negligence.
- Intellectual Property
- All training materials remain the property of Minutes Matter Bristol.
- Materials must not be reproduced, distributed, or used commercially without prior written permission.
- Code of Conduct
- All participants are expected to behave respectfully and responsibly during sessions.
- We reserve the right to remove any individual from training if their behaviour is disruptive or unsafe.
For questions about our terms or to clarify anything before booking, please contact us at admin@mmbristol.uk.