What information do we collect?

We may collect and process the following personal data:

• Your name, email address, and contact number
• Information you provide when booking a course or making an enquiry
• Details required for issuing certificates and invoices
• Feedback and evaluation responses (optional)

How do we use your information?

We only use your information to:

• Process course bookings and enquiries
• Communicate with you regarding training
• Issue attendance certificates and relevant course materials
• Meet legal, regulatory, or insurance obligations

We will never sell or share your data for marketing purposes without your explicit consent.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above and comply with legal obligations. Most training records are held for a maximum of 3 years.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where lawful to do so)
• Object to processing or request restriction of use

To exercise any of these rights, please contact us at admin@mmbristol.uk.

Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. All digital data is stored securely and accessible only to authorised personnel.

Cookies and Website Usage

Our website may collect limited information via cookies to enhance your browsing experience and analyse site traffic. You can adjust your browser settings to control cookie preferences.